What is Karla?
With Karla, you can automatically track all your online orders in one app anytime, anywhere. You benefit from flexible options as well as exclusive offers
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Sendungsverfolgung mit Karla
How can I track my order?
To track your order, we recommend using the Karla app. With Karla, you can track not only your mybacs order, but also all other online orders regardless of the online store and carrier. Don't forget to enable push notifications so you don't miss any
Where can I download the Karla app?
The Karla app is available in the App Store and the Google Play Store. You can download it for free on your phone.
What do I need to know before downloading the Karla app?
In order for you to automatically track your mybacs order in the Karla app, it is important that you register with the same email address that you used for mybacs. Once you have registered with the same address, your order will appear directly on the
Is the Karla app exclusively for mybacs orders?
Is the Karla app exclusively for mybacs orders? No, you can easily track all your orders in one app once you register. You will see the orders already in the app before we ship them. If you place your online orders with a Gmail address and you also r
What are the benefits of the Karla app for me?
You will receive app notifications, about relevant updates of your mybacs (or other) order(s). You can also receive exclusive offers in the app and have a condensed overview of all your (mybacs) orders. This puts an end to the tedious search in your
Do I have to use the Karla app to track my mybacs orders?
No, but you should! Not only do you have more control over your delivery, e.g. time and location wise, but you can also track all your orders in one app. Plus, you will secure exclusive discounts from your favourite brands.