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<h3 id="isPasted">I can&apos;t log in to my account. What should I do?</h3>Make sure you have used the correct email address. Otherwise, contact our Customer Support at su<span style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">p<span style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><a href="mailto:port@mybacs.com">port@mybacs.com</a> and we will send you a new invitation for your account.

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Account

Track Orders & Delivery

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Canceling Orders

Order status & order changes

Intake with other supplements

Storage of capsules

Colour of capsules

Shelf life of products

Are your products vegan?

Do I have to do a colon cleanse beforehand?

Do I have to consider anything before taking it for the first time?

High price of products

Are your products enteric-coated?

Can I take Dailybacs and Dietbacs together?

Can children take our products?

Diseases and mybacs

Pregnancy and breastfeeding

Why should I take your products long-term?

Side effects

Reasons taking Dailybacs/ no acute problems

Interactions with medicines

Intake with other supplements copy

General product and medical questions

Dailybacs intake

Dailybacs ingredients

In which cases should I not take the Dailybacs?

Dailybacs When should I feel a change?

Dailybacs

Dailybacs Kids ingredients

Dailybacs Kids intake

What influences the intestinal flora from children?

Can Dailybacs Kids help to support the immune system?

How long does it take until effects are noticeable?

Who should refrain from taking it?

Dailybacs Kids

Dietbacs intake

Dietbacs ingredients

When should I not take Dietbacs?

Dietbacs When should I feel a change?

What are the benefits of the new Dietbacs® formula?

What is Reducose®?

Why Are the New Dietbacs Capsules Darker Than Before?

Dietbacs

Dermabacs intake

Dermabacs ingredients

When should I not take the Dermabacs?

When should I feel a change from the Dermabacs?

Dermabacs

DailyGreens intake

DailyGreens ingredients

When can I expect to see the effects of DailyGreens?

Who is the product suitable for?

Who should refrain from taking DailyGreens?

What does DailyGreens taste like?

DailyGreens

Radiant Glow intake

Radiant Glow ingredients

When should I feel a change from Radiant Glow?

When should I not take Radiant Glow?

Radiant Glow

Inner Power intake

Inner Power ingredients

When should I feel a change through Inner Power?

When should I not take Inner Power?

Inner Power

Good Mood intake

Good Mood ingredients

When should I feel a change through Good Mood?

When should I not take Good Mood?

Good Mood

Deep Sleep intake

Deep Sleep ingredients

When should I not take Deep Sleep?

Deep Sleep

Bright Awake intake

Bright Awake ingredients

When should I not take Bright Awake?

What is the difference between Bright Awake with and without caffeine?

Bright Awake

What is PMS?

PMS Intake

Who should not take PMS Relief?

When should I sense a change through PMS Relief?

PMS Relief

Active Debloat Intake

Active Debloat ingredients

When can I expect Active Debloat to take effect?

Active Debloat

Intake Fibre Food

How many times a day should/can a meal be replaced by fibre food?

Fibre Food ingredients

When can I expect to see the effects of Fibre Food?

Who should refrain from taking Fibre Food?

Can I combine Fibre Food with other mybacs® products?

Fibre Food

Libido Bliss intake

Libido Bliss ingredients

When can I expect Libido Bliss to take effect?

Which mybacs® products cannot be combined with Libido Bliss?

Are there any possible interactions with medication?

Libido Bliss

Nutribacs intake

For whom is the product suitable for?

Which products can Nutribacs be combined with?

What are the benefits of Nutribacs?

What is a heat-inactivated bacterial strain?

Foam insert in lid

Nutribacs

Ingredients

What type of collagen is contained in Beautybacs?

How long does it take to notice the first effects?

How is the safety and quality of Beautybacs ensured?

Which products can Beautybacs be combined with?

Can I take Beautybacs if I am trying to conceive, pregnant, or breastfeeding?

Is the product suitable for vegans and vegetarians?

What is marine collagen?

What is the relevance of Beautybacs®?

What does my order include?

Beautybacs

How does Daily Protein work?

Is Daily Protein suitable for vegans or vegetarians?

Is long-term use recommended?

How is the safety & quality of Daily Protein ensured?

Can I take Daily Protein if I’m trying to conceive, pregnant, or breastfeeding?

Who is Daily Protein suitable for?

Daily Protein

What is Daily Bitter?

Which ingredients are included?

How do I take Daily Bitter?

Who is Daily Bitter suitable for?

How long can I take Daily Bitter?

When should I avoid taking Daily Bitter?

When will I notice an effect?

Is Daily Bitter alcohol-free?

Is Daily Bitter vegan?

Daily Bitter

Product and medical questions

Track delivery

Shipping Regions and Costs

Shipping Options

Delivery Times

Special Delivery Conditions

Shipment & delivery

Pause subscription

Cancel subscription

Skip delivery

Adding products to your subscription

How is my first delivery different from all future deliveries?

When will my subscription fee be debited?

Minimum term for the subscription

When do the refills for my products arrive?

Cancellation period

Move delivery date

Subscription

Forgot password

Change name/email/phone number

General Information About mybacs® Rewards

Joining the Loyalty Program

Earning and Redeeming Points

Validity and Expiry of Points

Exclusive Benefits for Subscribers

mybacs® Rewards

General Information About mybacs® Abo Benefits

Benefits of mybacs® Abo Benefits

Participation and Management

How Does the Program Work?

mybacs® Subscription Benefits

Loyalty Program

Payment methods

Payment

Redeem code

Student discount

Refer friends

Newsletter subscription

Voucher codes

Parcel is incomplete

Money-back guarantee

Glass jar is lost/damaged

Returns & Withdrawal

Damaged Products

Damaged package

Complaints

Sustainable packaging

Sustainable refill system

Sustainable Supply Chain & Logistics

Sustainability

I can't log in to my account. What should I do?

I can't log in to my accountUpdated 19 days ago

I can't log in to my account. What should I do?