Money-back guaranteeUpdated 9 hours ago

Your satisfaction is our top priority. That’s why you can try our products for 60 days. If you’re not happy, we’ll work with you to find the best solution.

You can use the guarantee if:

• You feel unwell or don’t tolerate our products well. Note: A mild initial reaction to probiotics is normal, your body may simply need some time to adjust.
• You don’t notice any clear change or improvement after a longer trial period.

Within 60 days, you can return your order easily.

Your options - You can choose between:

• mybacs® store credit equal to your purchase amount + a 50% voucher
• or a refund to your original payment method

The store credit option (+ 50% voucher) offers the best value. It is credited to you immediately, can be used flexibly, and redeemed right away in the mybacs® shop. Ideal if you’d like to discover or try other products. A refund to the original payment method is processed via the respective payment provider and may take a few business days. Your statutory right of withdrawal remains unaffected, of course. You can find further details in our Terms and Conditions.

“Click here to return to our products”