Complaints
damaged, incorrect or incomplete delivery
What can I do if my delivery arrives damaged, incorrect, or incomplete?. Even though we always strive to pack your order carefully and without errors, mistakes can occasionally happen.If your package is incomplete or incorrectly assembled, please con
Money-back guarantee
Your satisfaction is our top priority. We emphasize quality, transparency, and sustainability. If you are not satisfied with our products for any of the reasons listed below, we offer a free 60-day money-back guarantee. So you can try our products ri
Returns & Withdrawal
You have the right to cancel your order within 14 days and receive a refund. You can easily return your products to us through our returns portal. Please make sure they are in their original packaging only: Register your return. The return is, of cou